Privacy Policy

Thank you for visiting our website raumprobe.com and for your interest in our company. The protection of your personal data is very important to us. Your addresses and details will be treated confidentially. We do not sell address data records to third parties unknown to us for purely marketing purposes!

We take great care when handling your data and try to meet the technical and organizational protection requirements as closely as possible. In order to fulfill our services and the services you use, data is collected, stored and transmitted in various cases. However, only where this is necessary, e.g. for Sample dispatch, requested contact, invitations, membership, accounting, subscribed newsletter, specialist information, etc. We also collect statistical data on the use of the online platform, as a basis for the material report and to continuously improve the service for you. If you do not agree with this, there is a very simple solution: close the page.

If you would like to proofread our General Data Protection Regulation (GDPR) here, you will find the necessary information below. However, we recommend the Neuheiten section and the Magazin as much more exciting reading.

Personal data is information about the personal or material circumstances of an identified or identifiable natural person. This includes, for example, the civil name, address, telephone number and date of birth, but also all other data that can be related to an identifiable person. As personal data enjoys special legal protection, we only collect it to the extent necessary for the provision of our website and the provision of our services. In the following, we explain what personal information we collect during your visit to our website and how we use it, and our data protection practices comply with the statutory regulations, in particular those of the German Federal Data Protection Act (BDSG), the German Telemedia Act (TMG) and the EU General Data Protection Regulation (GDPR). We will only collect, process and store your personal data insofar as this is necessary for the functional provision of this website and our content and services, as well as for processing inquiries and, if necessary, for processing orders/contracts, but only insofar as there is a legitimate interest within the meaning of Art. 6 para. 1 sentence 1 lit. f GDPR or another legal basis. Only if you have previously given your consent separately will your data also be used for further purposes precisely defined in the consent, e.g. for sending advertising information by newsletter.

1. controller within the meaning of Art. 4 No. 7 GDPR
 The controller within the meaning of the GDPR and other national data protection laws of the member states as well as other data protection regulations is
 
DesignFuture GmbH 
Dieselstraße 32
70469 Stuttgart, Germany

Email: material@raumprobe.com
Phone: +49 (0)711 860 585-00
Fax: +49 (0)711 860 585-10

2. name and address of the data protection officer
Hannes Bäuerle 
DesignFuture GmbH 
Dieselstraße 32
70469 Stuttgart, Germany
 
Email: datenschutz@raumprobe.com

3. provision of the website and creation of log files
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:
 
Scope of data processing
(1) Information about the browser type and version used
(2) The operating system of the accessing device
(3) The IP address of the accessing device
(4) Date and time of access
(5) Websites and resources (images, files, other page content) that were accessed on our website
(6) Websites from which the user's system came to our website (referrer tracking)
 
This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.
 
- Legal basis for the processing of personal data
Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest is to ensure the achievement of the purpose described below.
 
- Purpose of the data processing
Logging is carried out to maintain the compatibility of our website for as many visitors as possible and to combat misuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our IT systems.
 
- Duration of storage
The aforementioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after our website is accessed.
 
- Possibility of objection and removal
The objection and removal options are based on the general regulations on the right to object and the right to erasure under data protection law described below in this privacy policy.

4. Special functions of the website
 Our website offers you various functions that collect, process and store personal data when you use them. We explain below what happens to this data:
 
Newsletter registration form:
 
- Scope of the processing of personal data
The data you enter when registering for the newsletter.
 
- Legal basis for the processing of personal data
Art. 6 para. 1 lit.a GDPR (consent by clear affirmative action or behavior)
 
- Purpose of the data processing
The data entered in the registration form for our newsletter will be used by us exclusively for sending our newsletter, in which we provide information about all our services and news. After registration, we will send you a confirmation e-mail containing a link that you must click on to complete your registration for our newsletter (double opt-in).

- Duration of storage
You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after you unsubscribe. We will also delete your data immediately if you do not complete your registration. We reserve the right to delete your data without giving reasons and without prior or subsequent information.
 
- Objection and removal options
The objection and removal options are based on the general regulations on the right to object and the right to erasure under data protection law described below in this privacy policy.

Contact form(s):
- Scope of the processing of personal data
The data you enter in our contact forms.
 
- Legal basis for the processing of personal data
Art. 6 para. 1 lit.a GDPR (consent by clear affirmative action or behavior)
 
- Purpose of the data processing 
We will only use the data collected via our contact form or via our contact forms to process the specific contact request received via the contact form.
 
- Duration of storage 
Once your inquiry has been processed, the data collected will be deleted immediately, provided there are no statutory retention periods.
 
- Possibility of objection and removal 
The options for objection and removal are based on the general regulations on the right to object and the right to erasure under data protection law described below in this privacy policy.
 
Membership
- Scope of the processing of personal data
The data you enter in our contact forms.
 
- Legal basis for the processing of personal data
Art. 6 para. 1 lit.a GDPR (consent by clear affirmative action or behavior)
 
- Purpose of the data processing 
We collect, process and use personal data only insofar as it is necessary for the establishment, content or modification of the legal relationship (inventory data). We collect, process and use personal data about the use of our website (usage data) only insofar as this is necessary to enable the user to use the service or to bill the user.
 
- Duration of storage 
The data is stored for the duration of use of our service and archived or deleted on request, provided there are no statutory retention periods.
 
- Possibility of objection and removal 
The objection and removal options are based on the general regulations on the right to object and the right to erasure under data protection law described below in this privacy policy.
 
5. Statistical analysis of visits to this website - web tracker
 We collect, process and store the following data when this website or individual files on the website are accessed IP address, website from which the file was retrieved, name of the file, date and time of retrieval, amount of data transferred and notification of the success of the retrieval (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes.
 
We also use the following web trackers to analyze visits to this website:
Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing
 
On our website, we use a web tracking service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing). Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing uses cookies as part of web tracking, which are stored on your computer and which enable an analysis of the use of our website and your surfing behavior (so-called tracking). We carry out this analysis on the basis of the tracking services of Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing in order to constantly optimize our website and make it more accessible. When you use our website, data, in particular your IP address and your user activities, are transmitted to servers of the company Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing and processed and stored outside the European Union, e.g. in the USA. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing has self-certified under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. You can find further information on the handling of the transferred data in the Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing privacy policy: https://policies.google.com/privacy. You can prevent the collection and forwarding of personal data (in particular your IP address) and the processing of this data by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this e.g. at www.noscript.net or www.ghostery.com ) or activating the "Do Not Track" setting in your browser.

Google Analytics
- Scope of the processing of personal data 
On our website, we use the web tracking service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google Analytics). As part of web tracking, Google Analytics uses cookies that are stored on your computer and enable an analysis of the use of our website and your surfing behavior (so-called tracking). We carry out this analysis on the basis of the Google Analytics tracking service in order to constantly optimize our website and make it more accessible. When you use our website, data, in particular your IP address and your user activities, are transmitted to servers of Google Ireland Limited and processed and stored outside the European Union, e.g. in the USA. The EU Commission has determined that an adequate level of data protection may exist in the USA if the data processing company has submitted to the US-EU Privacy Shield Agreement and the data export to the USA has been made permissible in this way. By activating IP anonymization within the Google Analytics tracking code of this website, your IP address will be anonymized by Google Analytics before transmission. This website uses a Google Analytics tracking code that has been extended by the operator gat._anonymizeIp(); to enable only anonymized collection of IP addresses (so-called IP masking).
 
- Legal basis for the processing of personal data
Art. 6 para. 1 lit. a GDPR (consent), either in the context of registration with Google (opening a Google account and accepting the data protection information implemented there) or, if you have not registered with Google, by explicit consent when opening our site.
 
- Purpose of the data processing
Google will use this information on our behalf to evaluate your visit to this website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google Ireland Limited.
 
- Duration of storage
Google will store the data relevant for the provision of web tracking for as long as it is necessary to fulfill the booked web service. Data collection and storage is anonymized. If there is any personal reference, the data will be deleted immediately, provided that it is not subject to any statutory retention obligations. In any case, the deletion takes place after expiry of the retention obligation.
 
- Right of objection and removal
You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this at www.noscript.net or www.ghostery.com, for example) or activating the "Do Not Track" setting in your browser. You can also prevent Google from collecting the data generated by the Google cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link(http://tools.google.com/dlpage/gaoptout?hl=de). You can find Google's security and data protection principles at https://policies.google.com/privacy

albacross.com
On our website we use a web tracking service of the company Albacross Nordic AB, Kungsgatan 26, 111 35 Stockholm, SWE (hereinafter: albacross.com). albacross.com uses cookies as part of web tracking, which are stored on your computer and which enable an analysis of the use of our website and your surfing behavior (so-called tracking). We carry out this analysis on the basis of the albacross.com tracking service in order to constantly optimize our website and make it more accessible. When you use our website, data, in particular your IP address and your user activities, are transmitted to albacross.com servers and processed and stored within the European Union. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. The data will be deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transferred data can be found in the privacy policy of albacross.com: https://albacross.com/privacy-policy/. You can prevent the collection and forwarding of personal data (in particular your IP address) and the processing of this data by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this at www.noscript.net or www.ghostery.com, for example) or activating the "Do Not Track" setting in your browser.
 
Hotjar
We use Hotjar to better understand the needs of our users and to optimize the offer on this website. Hotjar's technology gives us a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click on, what they like and dislike, etc.) and this helps us to tailor our offering to our users' feedback. Hotjar works with cookies and other technologies to collect information about the behavior of our users and their devices (in particular IP address of the device (only collected and stored in anonymized form), screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), preferred language for displaying our website). Hotjar stores this information in a pseudonymized user profile. The information is not used by Hotjar or by us to identify individual users or merged with other data about individual users. Further information can be found in Hotjar's privacy policy here.you can object to the storage of a user profile and information about your visit to our website by Hotjar and the setting of Hotjar tracking cookies on other websites by clicking on this opt-out link .

6. integration of external web services and processing of data outside the EU
 On our website, we use active Java Script content from external providers, so-called web services. By accessing our website, these external providers may receive personal information about your visit to our website. This may result in data being processed outside the EU. You can prevent this by installing a JavaScript blocker such as the browser plug-in 'NoScript'(www.noscript.net) or deactivating JavaScript in your browser. This can lead to functional restrictions on websites that you visit. We use the following external web services:
 
Fonts.net / Fonts.com
A web service of the company Monotype GmbH, Werner-Reimers-Straße 2-4, 61352 Bad Homburg, DE (hereinafter: Fonts.net / Fonts.com) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Fonts.net / Fonts.com. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The legitimate interest lies in the error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transferred data can be found in the Fonts.net / Fonts.com privacy policy: http://www.monotype.com/legal/privacy-policy. You can prevent the collection and processing of your data by Fonts.net / Fonts.com by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find this at www.noscript.net or www.ghostery.com ).
 
CloudFlare
A web service of the company CloudFlare Inc, 101 Townsend St, 94107 San Francisco, USA (hereinafter: CloudFlare) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to CloudFlare. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The legitimate interest lies in the error-free functioning of the website. CloudFlare has certified itself under the EU-US Privacy Shield agreement (see https://www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transferred data can be found in CloudFlare's privacy policy: https://www.cloudflare.com/security-policy/?utm_referrer=https://www.google.de/. You can prevent the collection and processing of your data by CloudFlare by deactivating the execution of script code in your browser or installing a script blocker in your browser (you can find this at www.noscript.net or www.ghostery.com, for example).
 
Doubleclick
A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Doubleclick) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Doubleclick. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The legitimate interest lies in the error-free functioning of the website. Doubleclick has certified itself under the EU-US Privacy Shield agreement (see https://www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transferred data can be found in Doubleclick's privacy policy: https://policies.google.com/privacy. You can prevent the collection and processing of your data by Doubleclick by deactivating the execution of script code in your browser or installing a script blocker in your browser (you can find this at www.noscript.net or www.ghostery.com, for example).
 
MailChimp (newsletter)
A web service of the company The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, 30308 Atlanta, US (hereinafter: MailChimp (newsletter)) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to MailChimp (newsletter). The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The legitimate interest lies in the error-free functioning of the website. MailChimp (newsletter) has certified itself under the EU-US Privacy Shield agreement (see https://www.privacyshield.gov/list ). The data is deleted as soon as the purpose for which it was collected has been fulfilled. Further information on the handling of the transferred data can be found in MailChimp's privacy policy (newsletter): https://mailchimp.com/legal/privacy/. You can prevent the collection and processing of your data by MailChimp (newsletter) by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find this at www.noscript.net or www.ghostery.com ).
 
Vimeo
A web service of the company Vimeo, Inc, 555 West 18th Street, 10011 New York, USA (hereinafter: Vimeo) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Vimeo. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The legitimate interest lies in the error-free functioning of the website. Vimeo has certified itself under the EU-US Privacy Shield agreement (see https://www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transferred data can be found in Vimeo's privacy policy: https://vimeo.com/privacy. You can prevent the collection and processing of your data by Vimeo by deactivating the execution of script code in your browser or installing a script blocker in your browser (you can find this at www.noscript.net or www.ghostery.com, for example).
 
Stripe
On our website, payments are processed via the payment service provider Stripe Inc, 185 Berry Street, Suite 550, San Francisco, CA 94107, USA.
As part of the ordering process, the information provided by the raumprobe user together with the information about the order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) is passed on to Stripe in accordance with the legal basis for the execution of the contract, Art. 6 para. 1 lit. b GDPR. The data is passed on exclusively for the purpose of payment processing with the payment service provider and only to the extent necessary for this purpose. Categories of personal data are Inventory data, payment data, contract data. You can object to the processing of the data at any time by sending a message to the payment service provider. Further information on the handling of data can be found in Stripe's privacy policy at https://stripe.com/de/privacy.
 
Paypal
Functions of the online payment service provider PayPal have been integrated into our website. The operator is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg. 
If you select PayPal as the payment method when paying, the payment is processed via so-called PayPal accounts, with PayPal acting as a trustee and providing you with buyer protection services. As a user, you will be able to receive and make payments. The PayPal accounts are virtual private or business accounts. If you choose PayPal as your payment service provider for payment processing, PayPal states that personal data is automatically transmitted to PayPal. The data transmitted includes your name, surname, address, e-mail address, IP address, telephone number and cell phone number. In addition, transaction data is collected, such as the amount sent or requested, the amount paid for products or services, our merchant information including information on payment sources used for the transaction. Device information, technical usage data and location data are also transmitted, which are described in detail by PayPal at https://www.paypal.com/de/webapps/mpp/ua/privacy-full. The data transfer to PayPal takes place on the legal basis of your consent in accordance with Art. 6 para. 1 lit. a), Art. 7 GDPR. As the provider, we do not receive any account or device-related information or location data, but only information with the confirmation or negative information of your payment and the data that you provide to us during the ordering process. We require this data processing for the performance of our contractual obligations and is therefore based on Art. 6 para. 1 lit. b) GDPR.
 
Mailjet
This website uses Mailjet to send member messages. The provider is Mailgun Technologies Inc, 112 E Pecan Sr #1135, San Antonio, Texas 78205, USA. Mailjet is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of subscribing to the newsletter is stored on Mailjet's servers.
Data analysis by Mailjet: With the help of Mailjet, we are able to analyze our campaigns. For example, we can see whether a message has been opened and which links have been clicked on. In this way, we can determine which links have been clicked on particularly often. We can also see whether certain predefined actions were carried out after opening/clicking (conversion rate). For example, we can recognize whether you have made a purchase after clicking on the newsletter. Mailjet also enables us to subdivide ("cluster") the recipients according to various categories. If you do not wish to be analyzed by Mailjet, you must unsubscribe from the newsletter or membership. We provide a link for this purpose in every message. Detailed information on the functions of Mailjet can be found at the following link: https://www.mailjet.de/funktion/. You can find Mailjet's privacy policy at: https://www.mailjet.de/sicherheit-datenschutz/.
 
7. information on the use of cookies
 - Scope of the processing of personal data
We use cookies on various pages to enable the use of certain functions of our website. Cookies are small text files that your browser can store on your computer. These text files contain a characteristic string of characters that enable the browser to be uniquely identified when you return to our website. The process of storing a cookie file is also called 'setting a cookie'.
 
- Legal basis for the processing of personal data
Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest lies in maintaining the full functionality of our website, improving usability and enabling a more personalized customer approach. We are only able to identify individual website visitors with the help of cookie technology if the website visitor has previously provided us with corresponding personal data on the basis of a separate consent.
 
- Purpose of data processing
Cookies are set by our website in order to maintain the full functionality of our website and to improve usability. In addition, cookie technology enables us to recognize individual visitors through pseudonyms, e.g. an individual, arbitrary ID, so that we are able to offer more individual services.
 
- Duration of storage
Our cookies are stored until they are deleted in your browser or, if it is a session cookie, until the session has expired. The maximum storage period is 12 months.
 
- Objection and removal options
You can set your browser yourself according to your wishes so that the setting of cookies is generally prevented. You can then decide on a case-by-case basis whether to accept cookies or to accept cookies in principle. Cookies can be used for different purposes, e.g. to recognize that your PC has already had a connection to our website (persistent cookies) or to save recently viewed offers (session cookies). We use cookies to offer you an enhanced user experience. In order to use our convenience functions, we recommend that you allow the acceptance of cookies for our website. The objection and removal options are otherwise based on the general regulations on the right of objection and deletion under data protection law described below in this data protection declaration.

8. Data security and data protection, communication by email
 Your personal data is protected by technical and organizational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information with a high need for confidentiality.

9. revocation of consent - data information and change requests - deletion & blocking of data
 You have a right to free information about your stored data at appropriate intervals and a right to correction, blocking or deletion of your data at any time. Your data will be deleted by us on first request, unless this is contrary to legal regulations. You can revoke any permission you have given us to use your personal data at any time. You can send requests for information, deletion and correction of your data and suggestions at any time to the following address:
 
DesignFuture GmbH 
Dieselstraße 32
70469 Stuttgart
 
Email: datenschutz@raumprobe.com
Phone: +49 (0)711 860 585-00
Fax: +49 (0)711 860 585-10

10. right to data portability
 
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. You can also request that we transfer this data to a third party without delay at your first instruction, provided that the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and the processing is carried out by us within the framework of automated data processing. When exercising this right to data portability, you also have the right to obtain that the personal data concerning you be transferred directly to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be impaired by this. The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

11. right to lodge a complaint with the supervisory authority pursuant to Art. 77 para. 1 GDPR
 
If you suspect that your data is being processed unlawfully on our website, you can of course seek judicial clarification of the issue at any time. Irrespective of this, you have the option of contacting a supervisory authority. You have the right to lodge a complaint in the EU Member State of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn at the above-mentioned locations. The supervisory authority with which the complaint has been lodged will then inform you of the status and outcome of your complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

Privacy settings

Your privacy is very important to us, which is why you can freely dispose of your data at any time. If you wish to make changes to your privacy settings, you can do so by clicking the button below.

Please note, that due to technical reasons the privacy settings appeas in german.

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